Under the project, WISE aims to assess the potential and opportunities for digitalisation, taking into consideration the feasibility of acceptance and implementation in the context of a specific technology as well as non-technology barriers. The project is supported by Shakti Sustainable Energy Foundation, New Delhi.

The outcomes to be achieved are divided into short-term, medium-term and long-term. Identification of specific digital interventions to improve operational efficiencies in the distribution sector (short), better asset maintenance and management to reduce downtime and improve efficiencies (medium), and reduction in distribution losses by 3-5 percentage points through the adoption of digital technologies in the next 3-5 years (long term). The success of the project shall be measured through the accelerated adoption of digital technologies by utilities in the areas of digitalisation, in consonance with the report’s recommendations. The key stakeholder under the study is BEST.  The project is ongoing since January 2021.